Our Culture

At Intrado, we are dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. We are driven by a passion for what we do and our incredible ability to positively impact the lives of people every day. Our team members are critical to our success, and we strive to cultivate a culture where employees feel empowered to do their best work and feel fulfilled.

Our culture is a living, breathing embodiment of our values, ethics, and principles in action. Picture a workplace where you’re surrounded by people who are passionate about what they do, who respect their teammates, who share your values, and enjoy learning and exchanging knowledge. A place where your voice matters and you can find mentors and mentor others. Where you have regular access to leaders at all levels. That’s the kind of culture we’re building at Intrado. We say “building” because these are efforts that never stop, and every new employee is a stepping stone toward that ultimate goal.

Intrado Values

Core Principles

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Obsession with Operational Excellence

We strive for seamless execution across every business function. We pride ourselves on implementing effective processes and procedures that ensure smooth and cohesive operations. Continually evolving and enhancing our methods to achieve maximum efficiency.

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Passion for Product Innovation

Intrado was founded as a groundbreaking innovative company that disrupted the status quo in the Emergency Services industry. Our roots have always been grounded by our passion for innovation, and we are committed to advancing safety services through cutting-edge product innovation.

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Commitment to Being Customer-Centric

In every product we develop and each interaction we engage in, we strive to deliver unmatched value and a seamless experience. Our guiding question in every decision and action is, “Does this serve the best interests of our customers?

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Prudent Stewards of Stakeholder Capital

We exercise careful judgment in the allocation of our shareholders' capital. Key questions guide our decisions: “Is every dollar spent maximizing long-term value?”, “Are we making worthwhile investments?”, “Is our capital being directed towards the development and growth of innovative products?”, and “Are we ensuring fair compensation for our employees to support our long-term objectives?”

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